Refund Policy

It starts when you pay

A Featured week starts as soon as your payment is confirmed, normally within seconds. There is no waiting list: when every slot is taken we do not sell, and your dashboard shows when the next one opens.

No refunds for a change of mind

Because the placement starts immediately, we do not refund a change of mind, fewer visits or clicks than you hoped for, or a purchase you regret after it has started.

We refund in full when

• we could not deliver the placement (for example, a technical fault kept your tool out of the strip);
• your payment went through but the placement never started;
• you were charged twice by mistake.

We refund the unused days when

we end your placement early for a reason that is not your fault, for example if we remove your listing by mistake. We do not refund when a listing is removed for breaking the Terms of Service.

What a Featured week does and does not promise

It puts your tool in a visible spot and labels it as a sponsored placement. It does not guarantee a number of visits, clicks, upvotes or sales, and it never changes your tool's rank on the leaderboards.

How to ask

Email contact@stackboo.com from the address you paid with, and mention your tool's name. We reply within a few working days. Refunds go back to the card you paid with through Stripe and usually appear within 5 to 10 business days. When a refund is processed, any remaining Featured time ends. Your legal rights as a consumer, if you have any, are not affected by this policy.