Stackboo.

    Refund Policy

    Last updated: 19 October 2026

    Stackboo is free to list on. You can pay for a Featured spot: 7 or 30 days in one of two places (Sidebar card $19 for 7 days or $49 for 30 days; Inline listing $15 for 7 days or $39 for 30 days), paid once (no subscription, nothing renews). During the Black Friday sale, until 30 November 2026: Sidebar card $9 for 7 days or $24 for 30 days; Inline listing $7 for 7 days or $19 for 30 days. The price, the spot and the dates are shown before you pay, and you agree to this policy and the Terms at checkout. The other thing you can pay for is the directory submission service, described below.

    It starts when you pay

    A Featured spot goes live on the start date shown before you pay, once your payment is confirmed, normally within seconds. The start date is today when a place is free, and otherwise the first day one is. We hold the place for you while you pay, for about 30 minutes. When no place is free soon we do not sell, and your dashboard shows it.

    No refunds for a change of mind

    Because the placement is booked for the dates shown, we do not refund a change of mind, fewer visits or clicks than you hoped for, or a purchase you regret after it has started.

    We refund in full when

    • we could not deliver the placement (for example, a technical fault kept your product out of its spot);
    • your payment went through but the placement never started;
    • you were charged twice by mistake.

    We refund the unused days when

    we end your placement early for a reason that is not your fault, for example if we remove your listing by mistake. We do not refund when a listing is removed for breaking the Terms of Service.

    What a Featured spot does and does not promise

    It puts your product in a visible spot and labels it as a sponsored placement. It does not guarantee a number of visits, clicks, upvotes or sales, and it never changes your product's rank on the leaderboards.

    The directory submission service

    The directory submission service is a one-time service ($79): we submit your product by hand to up to 30 free directories and send you a report. It is a separate service from a Featured spot.

    • Before we start, which means within 2 working days of your order, you can have a full refund.
    • If we cannot reach at least 20 directories because your product is not eligible, we refund the difference.
    • We do not refund because a directory rejected a listing, was slow, or did not answer, or because the links did not bring the visits, ranking or Domain Rating you hoped for. We submit, and the directories decide. We promise no result.

    Ask the same way as below. If you are a consumer in the EU or UK, your legal rights, including any right to cancel, are not affected.

    How to ask

    Email contact@stackboo.com from the address you paid with, and mention your product's name. We reply within a few working days. Refunds go back to the card you paid with through Stripe and usually appear within 5 to 10 business days. When a refund is processed, any remaining Featured time ends, and a spot that has not started yet is cancelled. Your legal rights as a consumer, if you have any, are not affected by this policy.

    See also the Terms of Service and Privacy Policy.